Before we jump in, here’s a little fun fact: VitaHealth POS has been tailor-made to meet the needs of health and wellness retailers. Our POS system is packed with features to help make running your vitamin shop more effortless.
Running a brick-and-mortar vitamin store (or several!) is no easy feat. It needs to manage your large, ever-evolving inventory, give you easy but powerful reporting, encourage return customers, and more. Whether you’re getting a grand opening ready, or have been in business for decades, here are seven must-have features for a vitamin store POS system
1. Automatic Refills
As a retailer of vitamins, you know that certain supplements are bought frequently. A customer who purchases some vitamin D pills will return and repurchase the same bottle the next month. A powerful vitamin store POS system will have a feature to set up on-the-fly subscriptions.
Ideally, with the click of a button, your cashier can set up a recurring subscription for that product based on its refill frequency. The subscription will then check against the customer’s credit card when it’s time to refill, and they can pick up the order in-store or have it shipped over. With just the click of a button, you can turn one-time shoppers into loyal-repeat customers.
With this type of functionality, you can secure future sales and make it easier for your customers.
2. All-in-One Payments
Another must-have vitamin store POS system feature is all-in-one payments. You must ensure your store is as flexible as possible when taking customer payments. Your store needs to be able to accept payments in-store, and your business should be able to accept payments in other situations as well.
If you plan to attend events like flea markets or industry shows, having a system that can handle payments on the go is critical. Furthermore, as with the subscription feature mentioned above, you should have the ability to save customer credit card information in a secure and compliant manner in your POS system. This will enable you to easily charge customers for purchases made in advance.
3. Inventory Management
As a vitamin shop owner, you’re tasked with managing a vast array of products. Tracking and ensuring inventory is properly stocked can be quite a hassle without an effective inventory management system. Inventory management is crucial for a vitamin retailer dealing with products that hinge on usage frequencies and expiry dates. A strong inventory management system should allow you to:
- Assign refill frequencies to products
- Save bulk items by weight
- Set expiry dates on products
- Track fractional quantities and prices
- Have an unlimited database of items and SKUs
- Have a flexible and customizable inventory viewing screen
- Access to your inventory management from ANY device
4. Ease of Use
No matter how feature-packed your point-of-sale system might be, it all becomes useless if it’s difficult for you and your staff to use. That’s why ease of use is a must-have feature for a vitamin store POS system. You should look for a POS that allows you to access the software from any web-enabled device, ensuring the highest level of flexibility. Beyond flexibility, an ideal POS system makes it easy to train new employees to use it, including a support team that you can rely on.
Lastly, as an owner, you should be able to set which features are available to which types of employees. A proper vitamin store POS system will let you set employee-level accesses. This means that access levels should be tied to the user, not the device.
5. Store-Driven E-commerce
Selling online is simply a part of being a modern retailer, especially in the vitamin and supplements space. Having e-commerce features built into your POS system is vital, but it’s even more crucial that the e-commerce features are directly tied to your brick-and-mortar store.
When someone purchases on your website—the transaction data should be linked to your physical store. Item inventory levels between your online and physical stores should be in sync.
A good e-commerce feature suite should also make it easy to offer fulfillment options beyond just shipping items out. The margins are better when you don’t have to ship items out. So it’s a must-have feature to be able to offer options like ‘Buy Online, Pick Up In-Store,’ ‘Reserve Online, Pay In-Store,’ and ‘Buy Online, Return In-Store.’
At the end of the day, offering flexible options enhances both the customer’s and store owner’s experiences.
6. Enable Better Local Marketing
Customers want to support local businesses—but we are also living in an age of convenience. Customers want to easily find products and not have to go hunting for them. That’s why you need a feature that makes it easy to showcase your inventory online.
A POS that has Google Local Inventory Ads (LIA) integration can make a world of difference for a local vitamin store. Your POS should be able to automatically show which inventory items you have in stock on a Google search.
For example, if a shopper searches for “Melatonin Pills” and you have some in stock—your Google LIA integration should show the product on their search results and indicate that it’s available at your store. This is a powerful must-have feature that directly drives shoppers to your store!
7. 24/7 Access
The last must-have feature of a vitamin store POS system is 24/7 access. We know that as a store owner, you can feel guilty about taking some much-needed time off. However, with 24/7 access to your POS system, you can always have peace of mind even when you aren’t physically in-store.
Your POS should allow you to manage your store and staff no matter where you are as long as you have an internet connection. Checking things like real-time sales data, orders, and inventory can reassure you that operations are running smoothly—letting you get back to whatever else you might be up to.
Talk with an expert to receive a full demo of our vitamin store point-of-sale system.
Get Started with VitaHealth POS
Whether you need one, or all seven of these features, VitaHealth POS is chock full of the features that vitamin store retailers need to run their business today and keep up with them as they grow tomorrow.
Talk with an expert to receive a full demo of our vitamin store point-of-sale system.
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